HOW WILL MY ORDER BE DELIVERED?
We will ship your order using the fastest, safest, and most reliable delivery method possible.
You can see the delivery method chosen for your products in the following places:
- In the dispatch confirmation email that you will receive from us as soon as your ordered products have been dispatched
Small Parcel Delivery
Your items are being delivered by one of our parcel couriers to your front door. Upon dispatch, we will notify you via email with the estimated day of delivery and tracking number. You can adjust the delivery day using the provided tracking link in our email.
Some larger items will be delivered by carriers to the entrance door of your dwelling, delivering over the threshold. Upon dispatch we will email you with detailed delivery instructions and an estimated delivery date. We will also provide a tracking number so that you can track your package(s).
In addition, the carrier will contact you via email and/or text message with further delivery instructions and the time window for delivery.
To guarantee a smooth delivery, please ensure that your home is prepared and accessible. Please remove potential obstacles and any fragile or valuable objects from the delivery path.
WHEN WILL MY ORDER ARRIVE?
All Delivery's can take up to 30 days.
You can speed this process up by making your first direct debit payment the week after you apply.
Upon dispatch we will send you a tracking number to track your package to your delivery address as well as update you with a more accurate delivery date.
Delivery of items in the UK are charged at £20 for your first product and then its free delivery every item after. .
Please Note we will not dispatch any item unless the deposit first months direct debit and the £20 shipping fee is paid.